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Thank you for your continued support of our store.
We are writing to inform you that we will be revising our cancellation policy as follows.
Policy changes:
Reason for the revision:
Until now, we have handled cancellations while charging a cancellation fee for costs incurred up to the time of cancellation. However, some customers found the cancellation fee unacceptable because the conditions—such as allowing cancellation only until the manufacturer or factory shipped the product—were difficult to understand.
To help our customers shop with confidence, we have clarified and changed the cancellation policy as described above.
Changes or additions to an order are possible. If you would like to make a change or addition, please contact us through the inquiry form.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
Thank you for your continued support of our store.