CIELOGAMES asks users to provide the minimum personal information necessary so that everyone can use our services with peace of mind.

We take the utmost care to protect the personal information provided to us.

Our approach to the protection of personal information is as follows.

Please refer to Information Required Under the Act on Specified Commercial Transactions for our company name, location, representative, and other details.

• We use information about individuals, groups, and corporations registered by our members only to develop and provide state-of-the-art features and services, and take the utmost care to protect personal information.
• This Privacy Policy applies only to services provided by CIELOGAMES.
• We do not use personal information for purposes other than those specified, except as stated in this policy.
• We do not disclose personal information to third parties, except as stated in this policy.
• We revise this policy as necessary. After a revision, we post the latest version on this page and list the last updated date at the bottom of the page. If there are important changes, we will notify you separately on this site.

1. Scope of the Privacy Policy

• This policy applies when members use CIELOGAMES services.
• External linked services not directly provided by CIELOGAMES are outside the scope of this policy.

2. Collection, Use, and Provision of Personal Information to Third Parties, etc.

2-1. Personal Information We Collect and Purposes of Use

• Name, address, phone number, and email address: order processing and shipping, identity verification, and sending important notices
• Payment information (such as credit card numbers): payment processing through payment processing companies
• Purchase history, browsing history, Cookies, and advertising identifiers: marketing analysis, optimization of ad delivery, and service improvement
• Inquiries and review submissions: responding to inquiries and improving our services

2-2. Provision to Third Parties, Outsourcing, and Transfers Abroad

• When outsourcing services to logistics companies, payment processing companies, and others, we provide only the minimum information necessary and enter into confidentiality agreements.
• This site uses Shopify Inc.'s (Canada) cloud services, and personal information may be stored on servers in Canada and the United States. Canada is recognized as providing an adequate level of protection.
• We may jointly use information processed so that individuals cannot be identified to prepare statistical materials and conduct market research.
• We provide information to third parties in other cases only with the individual's consent or in cases provided for by law.

2-3. Retention Period and Management

• Transaction and payment information is retained for 5 years in accordance with tax and accounting record retention requirements, and is appropriately managed as business history thereafter.
• Marketing data (such as browsing history and Cookies) is analyzed and processed statistically for approximately 2 years from the date it is collected. After that, it is used only as statistical information.

2-4. Procedures for Requests to Disclose, Correct, or Suspend Use of Retained Personal Data, etc.

You may request disclosure, correction, suspension of use, or deletion of personal data held by us under the Act on the Protection of Personal Information.
[How to request] Submit your request through the contact form or by mail.
[Identity verification] We will verify your identity by asking you to provide a copy of your driver's license or similar document.
[Response deadline] We will respond in writing or by email within 10 business days of receiving your request.

3. Affiliate Program

CIELOGAMES participates in the Amazon Associates Program. As an Amazon Associate, we earn from qualifying purchases.
Articles on this site include affiliate links, and we may receive referral fees if you purchase products through those links.

4. Contact

For questions, requests for disclosure, complaints, or other matters concerning this policy, please contact us using the contact form.

Last updated: 2025-6-20