Thank you for your continued support of our store.

Messages from our store and replies to inquiries are sent from the “cielosiro.co.jp” domain. However, some customers have reported that they are not receiving our emails.

In particular, if you use a mobile carrier email service, your settings may be configured to reject emails from computers. In that case, you may not receive emails from our store.

We apologize for the inconvenience, but please take the following steps:

• Add our domain, “cielosiro.co.jp,” to your list of allowed senders
• Change your settings so that you can receive emails from computers

We apologize for the trouble and appreciate your attention to this matter.